BOOKING TERMS & CONDITIONS

 

Please take a moment to read our Booking Terms & Conditions carefully. By making a booking, through our website or by any other means, you acknowledge that you have read, understood and accepted our Booking Terms and Conditions and our Release of Liability Agreement. Knowing what is expected and abiding by these conditions is vital in any cruising or fishing charter. Please help us keep you safe by adhering to these rules and following basic instructions given by the Captain.

Prior to undertaking any charter it is important that the person booking the charter and all passengers understand the following terms and conditions.

Blue Waters Marine LLC is an operator of recreational services and activities, including but not limited to fishing charters and boating experiences, and associated activities. The following terms and conditions apply to all charter bookings with Blue Waters Marine LLC, whether you make a booking over the telephone, via email, our online booking facility, or by any other means.

 

By making a booking you confirm that you have read, understood, accepted and agree to be unconditionally bound to these terms and conditions contained herein. 

 

1. PRICES

All prices are shown in AED excluding VAT unless otherwise specified. All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed once paid for in full by you. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include but are not limited to adverse currency fluctuations, fuel surcharges, taxes and industry market rates.

 

2. TERMS OF SALE

By making and paying for a booking in full or in part, you are accepting our offer to purchase our services as advertised on our website at the indicated price. We shall have an absolute discretion to accept or reject any booking, with or without justification, and for reasons such as, including but not limited to, failure to receive payment in full, an error in the advertised price for, or description of, the services on the website, or an error in your booking. If you accept our offer for the purchase of our services we will communicate our confirmation of booking for our fishing charter. You agree that you have entered into a contract for the sale and supply of services with Blue Waters Marine LLC when we confirmed your booking with us.

Minimum payment conditions are applied to bookings and we reserve our right to cancel a reservation where the required payment has not been made. In such events, you will forfeit any deposit paid.

We reserve the right to change and/or cancel a reservation at our absolute discretion. In the event that we cancel your booking, you may nominate to receive a full refund or to reschedule a charter for an alternative available date.

 

3. CHARTER PACKAGES

 

i. Per Person Fishing Charters

You are required to make payment in full at the time of the booking to confirm and secure a place on a charter.

If there is more than one person to a single booking, payment in full is required for each passenger. In making this booking, you are deemed to have the authority to act on behalf of the client or clients that are the subject of the booking. You warrant that we may rely on such authority and further that you will be liable for ensuring such client or clients understand and adhere to these terms and conditions.

Last minute additions to group bookings are also required to be paid in full at least 24 hours prior to the time of departure of the charter.

We allow a grace period of ten (10) minutes from the scheduled departure time. Past the grace period, we reserve the right to depart without you. There will strictly be no refunds or reschedules for late arrivals and no shows.

 

ii. Bare Boat Fishing Charters

The respective price advertised on our site for bare boat fishing charters is for up to 10 individuals. There is a limited capacity of 7 individuals to fish on the vessel at any one time. A minimum deposit being 50% of the total service cost must be paid at the time of the booking to confirm and secure your charter. Final payment is required at least 24 hours prior to the time of departure of the charter. Failure to make a payment in full by the required time will result in our cancellation of the charter reservation and forfeiture of your deposit.

In making this booking, you are deemed to have the authority to act on behalf of the group of clients that are the subject of the booking. You warrant that we may rely on such authority and further that you will be liable for ensuring such clients understand and adhere to these terms and conditions.

No adjustment shall be made for time lost due to late arrival by you. Any lost time caused by us shall be compensated for by extending such amount of time that was lost.

4. CHANGE & CANCELLATION POLICY

i. Per Person Fishing Charters

All bookings of Per Person Fishing Charters are transferable but strictly non-refundable for cancellations by you. Any changes in dates for charters booked must be made with us at least three (3) days prior to the charter date of the original booking. Changes made within 72 hours prior to the charter date of the original booking will result in the forfeiture of the booking and the booking amount.

All Per Person Fishing Charters have a strict policy on a minimum of five (5) passengers for a charter to take place. In the event that the number of passengers requirement is not met, individuals can nominate an alternative date, opt for a minimum charge of five (5) people to proceed, or receive a refund.

In the event cancellations are made by us due to bad weather conditions deemed unsafe for fishing, or mechanical issues, individuals can nominate an alternative date, receive a refund or a Return Voucher that is valid for 1 year, equivalent to the value of the booking. Bookings originally made with a Gift Voucher(s) will not be entitled to a refund, but instead will receive a Return Voucher of the same value that is valid for 1 year from the date of cancellation.

 

ii. Bare Boat Fishing Charters

The 50% deposit is required to secure a Bare Boat Fishing Charters  and is strictly non-refundable for cancellations by you. Any changes in dates for charters booked must be made with us at least three (3) days prior to the charter date of the original booking. Changes made within three (3) days prior to the charter date of the original booking will result in the forfeiture of the booking and any deposits made in relation to this booking.

In the event cancellations are made by us due to bad weather conditions deemed unsafe for fishing, or mechanical issues, individuals can nominate an alternative date, receive a refund or a Return Voucher that is valid for 1 year, equivalent to the value of the booking. Bookings originally made with a Gift Voucher(s) will not be entitled to a refund, but instead will receive a Return Voucher of the same value that is valid for 1 year from the date of cancellation.

 

5. GIFT & RETURN VOUCHERS

All vouchers are of cash value, which can be used to purchase any product or service up to that value. Vouchers are non-refundable, not redeemable for cash, but are transferable to other individuals. The Purchaser or Voucher holder must advise us in order to effect a valid transfer of a voucher. Vouchers are valid for one (1) year from the date of issue. Failure to redeem the voucher by this time will render the voucher invalid. Failure to show on your scheduled date and time will render your voucher invalid. 

Vouchers can be redeemed online via www.bluewaterscharters.com or over the phone with us. Once the voucher has been redeemed (i.e. the trip date has been booked), all other terms relating to Change & Cancellation Policy apply. A voucher will be deemed to have been redeemed on the date of your booked charter. In the event you cancel your booking, your voucher will not be considered redeemed and you must reschedule before the expiry date. In the event that we cancel your booking for whatsoever reason, your voucher will be considered redeemed and a Return Voucher will be issued that is valid for one (1) year period.

Where the cost of your charter is greater than the value of your voucher, you will be required to pay the difference. Where the cost of your charter is less than the value of your voucher you will not be entitled to a cash refund.

We recommend that Voucher holders book a charter well in advance of the expiry date. Weekend fishing trips are always popular and may be booked out for a few weeks in advance. Please consider this when making your arrangements.

 

6. SAFETY

We have made all reasonable efforts to identify and minimise any risks associated with your experience of our services. You agree to adhere to any rules set by us in connection with our services and failure to comply will result in cancellation or cessation of the charter in which event you will forfeit any payment made. Blue Waters Marine LLC are alleviated from any liability caused by passengers not adhering or conforming to stated recommendations and rules outlined by crew on board the vessel.

 

i. Minimum age of passengers

Due to occupational health and safety, we prescribe the minimum age of any allowable passenger on a charter to be ten (10) years old. All minors must be under the control of and accompanied by a parent or legal guardian on the charter, who takes full responsibility for monitoring the minor passenger’s behaviour.

 

ii. Weather Conditions

We endeavour to operate all charters in safe and appropriate weather conditions. Weather is monitored closely at all times and in the event the conditions are considered to be unsafe, we reserve the right to cancel charters up until the intended departure time. All effort is made to give as much prior notice of cancellation as possible but no liability is accepted for inconvenience or last minute change of charter plans by us. In these events, a full refund or reschedule of the reservation is available. 

 

iii. Attire

We recommend passengers to wear comfortable clothing of a lightweight material for most days and occasions. It is also advised to bring along a jumper and/or windproof jacket or rain coat as the conditions at sea are often harsher than what you will experience at the Harbour. 

 

iv. Medical Conditions & Seasickness

All passengers must declare any pre-existing medical condition that may affect their day out on the water prior to booking and departure. We recommend that you consult with your local doctor or specialist vaccination clinic before booking your charter. Please notify us for any special arrangements. We reserve our right to refuse a person’s attendance on our charter for medical reasons and you agree that this is a reasonable act taken by us to ensure your safety and the safety of our crew.

Blue Waters Marine LLC does not supply seasickness tablets. It is recommended that passengers use seasickness tablets according to doctor’s advice and personal needs. In the event a passenger gets seasick, Blue Waters Marine LLC is not obligated to bring any passenger back to the harbour until the charter is completed. The exception is in extreme cases where a passenger or crew member requires immediate medical attention and the decision is made by us to cease operating the charter to ensure the person’s wellbeing. You agree that we are not responsible or obliged to give refunds or offer an alternate charter in these circumstances.

 

v. Alcohol 

Alcohol is permitted on board the vessel but must be brought in moderate amounts. Passengers must be 21years or over to consume alcohol. It is the responsibility of the passengers to abide by all alcohol consumption rules and to act responsibly when consuming alcohol to avoid any unsafe or anti social behaviour. There may be times when we consider it appropriate to refuse or prohibit passengers to consume alcohol at any time during the charter. You agree that this is our absolute right and refusal by any person on board to adhere to our request will result in an immediate cessation of the operation of the charter. You agree to be responsible for any guests brought onto the vessel and you agree to forfeit of any payment made to us in such circumstances.

Alcohol consumption does affect your ability to adapt to the conditions present at sea and we highly recommend you have plenty of food and water available when consuming alcohol.

 

vi. Conduct

It is required that all passengers behave in a safe and respectful manner to all staff, other passengers and our property. Any abusive or inappropriate behaviour on board will not be tolerated and could result in removal from the charter. Illegal activity is expressly prohibited and will result in removal from the charter. You agree to be responsible for the conduct of any guests brought onto the vessel and you agree to forfeit any payment made to us in such circumstances.

 

vii. Smoking

Smoking is not permitted inside the vessels cabin. Smoking is only allowed on the outside deck, however respect and care for the environment is required. 

 

7. FISHING EQUIPMENT

Blue Waters Marine LLC provides all fishing gear, bait and tackle on all charters. Any loss or damage to our equipment or vessel caused by negligence or unruly behaviour, passenger(s) involved will be liable and responsible for the value of the replacement or repair of the item.

Passengers are welcome to bring their own fishing gear on their charters. Please notify us at the time of the booking.

 

8. OPERATING TIMES

We are open for business seven (7) days per week of every year. Morning Charters are scheduled from 0600, concluding at 1100, depending on the charter. Afternoon Charters are scheduled from 1200 until 1700. The telephone will be manned during business hours, 0900 – 1900, seven (7) days per week.

 

9. LIABILITY

Blue Waters Marine LLC emphasise the risks of personal injury or loss of life, damage to or loss of property that can be sustained on boats.

While we adhere to the strictest of safety procedures in all our operations, there are inherit risks associated with such activities. By making a booking, you acknowledge, agree and understand that we offer recreational services and activities and that there may be risks of personal injury, loss of life, damage to or loss of property that can be associated with these activities. You acknowledge that this warning constitutes a ‘risk warning’ and agree that you have chosen to participate in our services of your own volition. You agree that, to the maximum extent permitted by law, your right to sue for personal injury and death caused by any breach are excluded.

You further agree that, without limiting the foregoing, and to the maximum extent permitted by law, in no event will Blue Waters Marine LLC or any of its related bodies corporate, directors, employees, consultants and agents be liable to any person in respect of any claim of any personal injury, loss, damage to property, death, illness, harm or economic loss suffered by you or any other person on a charter, whether consequential, direct or indirect and whether as a result of a breach of statute or statutory duty, in contract, tort (including negligence), equity, or otherwise in connection with your or that person’s participation in our services, or of a third party over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part. 

You agree to indemnify, defend and hold harmless Blue Waters Marine LLC, its directors, officers, employees, consultants, and agents from any and all third party claims, liabilities, damages and/or costs (including but not limited to) legal fees, arising from your use of our services or your breach of the terms and conditions.

 

10. PHOTO & VIDEO DISCLAIMER

As a condition of your booking with Blue Waters Marine LLC, we reserve the right to use any photograph/video taken on any charter supplied by us, otherwise advised, without the expressed written permission of those included within the photograph/video. You consent to us using your name, likeness, image and/or voice (including photograph, film and/or recording of the same) in any media for an unlimited period of time without further notification, remuneration or compensation for the purpose of promoting, publicising or marketing the promotion (including any outcome), and/or promoting any products or services manufactured, distributed and/or supplied by Blue Waters Marine LLC. We may use the photograph/video in publications or other media material produced, used or contracted by Blue Waters Marine LLC including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc. It is your responsibility to direct any request to opt out, access, update or correct information to Blue Waters Marine LLC.

To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information without verbal/written approval from the parent or legal guardian.

 

12.  ACCURACY OF TERMS & CONDITIONS

The information provided in this website is provided in good faith and on an as is basis. We reserve the right to amend these terms and conditions at any time by making changes to this page without notice. Any amended terms and conditions will supersede all previous versions or iterations we may have made available on this page and which you may have stored in your cache.

 

These are the terms and conditions of Blue Waters Marine LLC. Please read them and if you have any queries do not hesitate to contact us.